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Glen Godlonton

Bills! How you get 'em and How to pay 'em in Costa Rica

So now you have moved to Costa Rica, and one of the first culture shock items you will encounter has to do with your finances!

Paying bills back "home"

Many people maintain their credit cards from their home country. Also, most folks have other bills that need to be paid regularly like insurance, mortgages, whatever.

For that reason, I strongly urge you to learn how to bank by Internet. 

Almost all banks offer bill pay services that actually create and mail a check to your creditor, or will make direct transfers to those accounts.  If you are not already doing this, please learn before you get here.  Get used to dealing with your bank back home so you can comfortably pay bills when due. Having bills sent here is fine, but can take from a week to a month depending on how you receive mail.  You risk late fees and interest charges if they are not paid on time.

Paying your Costa Rica bills

For those of you living in many parts of the world, you are most likely accustomed to receiving your bills by mail. Sometime during the month, or maybe the following month if you're a little short on funds, you write a check and drop it in the mail. No harm.

Boy, are YOU in for a surprise!

As the regular mail service here is not always prompt and because there really is no local mail service to your home, many local bills will arrive delivered by a man driving a motorcycle (moto). Nearly all homes have large steel gates or fences, and a entry door (porton). The delivery guy simply sticks your bill in the porton! Maybe it stays there until you see it... or maybe the wind blows it away... but no matter, it HAS been delivered.

Now let's be optimistic and presume you find it. Then what? That depends on the type of bill. As payment by check is seldom used here except by businesses, you will pay this at a local bank, various pharmacies (farmacias) or perhaps a supermarket (mercado or supermercado). What you had better NOT do is stick it in a desk drawer to pay later! The reason for this is that phones, cell phones, electric, water, and other utilities will be turned OFF if you are more than a few days late! If you are used to being able to "hold off'" for a while, forget it!

So, you decide to go to the bank! Now you be introduced to the next culture shock item. Lines. Unless you are very lucky, when you get to the bank (sometimes a challenge in itself), you will find others paying their bills or doing other banking stuff. Regardless, you could be in for a long wait. This is one of the many tests of whether you will enjoy living here or, as maybe 50% of the people, you will move back to wherever they came from, and make comments like, "Costa Ricans can't do anything efficiently!". Well get used to it, because long lines (filas) are as much part of Costa Rica as are the beaches! Hint! When in a long line, instead of mumbling nasty things, take the opportunity to practice your Spanish. Introduce yourself to others in line. The time will pass much more quickly, you'll pick up learning Spanish a bit faster, you might make a new friend, and you will NOT appear to be just another impatient foreigner!

So is there an alternative? Yes... but with caveats! Many banks offer online bill payment. The bad news is that the best ones (so far) are the State (national) Banks such as Banco Nacional and others and their web site are only in Spanish. The good news is that your bills are will be right there online and you can simply transfer the money to the account of the service vendor.

In fact, many bills are paid in this manner. You could write a check, but then (to be sure they received it), you would have to go to that business and hand them the check and get the receipt. Even less convenient than the supermarket or bank.

Other major bills, mortgage, etc., are often directly deducted from your account.

 

FOR MORE DETAILS  http://www.therealcostarica.com/living_in_costa_rica/banking_paying_bills.html

Published Wednesday, November 07, 2007 6:00 PM by Glen Godlonton

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Stuart Crawford said:

These are great comments about paying your bills while out of the country.  You can easily have the majority of your bills sent to you via email from many of the utility providers or setup pre-authorized payments from your bank account.  

I highly recommend if you are going to pay your bills online from outside of Canada or the US that you have strong security on your computer and do not do it at an Internet cafe.  The reason for not doing it at an Internet cafe is that many of these computers can be infected with keyloggers and other softwares that record your keystrokes which can be used later to access your accounts.

When you use your own computer, a simple SonicWALL firewall can protect your online transactions.  My company IT Matters in Calgary can help you with setting this up on your computer network or help you with securing your computer.

Visit my blog at http://www.canadiansmallbusinessshow.com for more technical information or my company website at http://www.itmatters.ca for more information.

Cheers

Stuart

November 23, 2007 11:49 AM

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